You may return an order to us at the following address:

The People's Mosquito Store
23 Wakes Close,
PE10 0BU

You may return to us any purchase made online subject to the following:

  • Items must be returned, with all original packing material were possible, within 14 working days of purchase.
  • Items must be unused and in a saleable condition.
  • Items with tamper proof seals must be returned unopened and unused with the tamper seals in place.
  • Include the delivery note or a copy of your email invoice with the goods. Send the goods in appropriate packaging.

We do not refund return shipping costs: it is your responsibility to return items to us; we recommend using a traceable service offering proof of delivery such as Royal Mail Signed For 1st Class. The People’s Mosquito Ltd. cannot be held responsible if anything is lost, stolen or damaged in transit.

Refunds will be made to the card that was used for the original purchase. Refunds are processed as soon as possible. Your bank/credit card provider can take up to five working days to credit your account after we have notified them of a refund.

Please note that it is not possible to return items purchased from our website to our trade stands. You must follow our returns policy and return goods by post.

None of the above affects your statutory rights.