We are Wooden Wonder Trading Ltd, the trading subsidiary of The People’s Mosquito Ltd – a registered charity with the sole aim of restoring a De Havilland Mosquito to flight in the UK.
We understand that the security of your personal data is very important to our supporters and so this document explains what data we collect and how we process that data. It also explains your rights and how to go about contacting us in the event of an enquiry or complaint.
The personal data, that we are discussing in this policy is information that could identify you, such as your name, address and email address as well as other online identifiers like IP address of the device you used. We identify below the data we collect as well as the uses we make of that data.
In the event that we are forced by court order, legal or regulatory obligations, we may be required to provide the data which we hold.
What Do We Collect and Why?
Browsing The Website
As a visitor to our site, we automatically collect data from your browser including your IP address, the date and time of your visit, the pages you visited and how long you visited each page. We also collect status information regarding the requests your browser makes to us as well as it’s type, version and demographic data such as the device you use, the operating system, screen size, language.
We use the visitor data in order to improve the visitors’ experience and to identify problems with the way in which people interact with our site. You can stop this data from being collected by using the settings in your browser but you should be aware that this may affect the behaviour of the site.
Making a Purchase
If you make a purchase from our online store, we record your name, address and email address, together with your payments details (though we do not store details of your credit card). We also record the date and time that you made the purchase and the IP address you used.
We use this information to administer and fulfil your purchase and to provide you with updates on the progress of the order. We also use the data to analyse the use of our website and the products which we sell.
We will never sell your details nor pass on your details to a third party for marketing purposes.
Our emails may contain tracking facilities within the body email. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content as well as the date and time and frequency of activity. We use this information to ensure that emails are delivered correctly and to analyse their effectiveness.
You can ask for your data to be removed at any time by contacting us at the address below. You should be aware that if you have an outstanding order with us, we cannot remove certain elements of your data without cancelling the order.
Analysis of the Data
Data Processors We Use
We use the following third party data processors to assist us with the operation of the website. The third party processors may collect, export, process and store personal data on our behalf.
Stripe – Payment Processing – https://stripe.com/gb/privacy
PayPal – Payment Processing – https://www.paypal.com/uk/webapps/mpp/ua/privacy-full
Google Inc. – Data storage & eMail – https://policies.google.com/privacy
Mailgun – eMail Processing – https://www.mailgun.com/privacy-policy
Keeping Your Data Secure
We take the security of your data seriously. We maintain technical and physical safeguards and policies that are designed to protect the security and integrity of your personal data and to guard it against accidental or unauthorised access, use, alteration or disclosure to third parties. We regularly review these procedures and systems to ensure that your personal data remains safe and secure.
How Long Do We Keep Your Data?
Unless legally required to do so, we will keep your personally identifiable data for only as long as required for the purpose for which we collected it.
What Are Your Rights?
You have the right to know what personal information we hold about you but we can charge a fee for providing this information. If you would like a copy of some or all of your personal information, please contact us at [email protected] with the words ‘Subject Access Request’ in the subject line. Alternatively, you may write to us at the address below.
We want to make sure that your personal information is up to date. You may ask us to correct or remove information that you think is inaccurate, subject to our legal obligations in this respect. You can also request that we no longer process any of your personal data. If you have a complaint about the way in which we use your personal information you have the right to complain to the Information Commissioner http://www.ico.gov.uk
Wooden Wonder Trading Ltd is a subsidiary of The People’s Mosquito Ltd., the controller and data processor and we are responsible for your personal data collected on this site.
You can contact us at [email protected] or by writing to
Data Privacy Manager
The People’s Mosquito Ltd.
4 Chestnut Way
Wooden Wonder Trading Ltd is a limited company registered in England and Wales no. 11324745.
The People’s Mosquito Ltd (TPM) is a company limited by guarantee and registered in England and Wales no. 8145785.
TPM is a Registered Charity in England and Wales No. 1165903.
TPM is registered with the ICO No. ZA188406
V2.1 Published 12th November 2019